1. Complete a Provider-Led Health Review Intake Form
2. A Healthcare Provider reviews your information.
3. If approved, the medication, instructions, and supplies are shipped to your home.
4. Healthcare Provider Support and Customer Service Support available to you throughout this process.

Yes it is! You will be charged $399 for the plan that includes Compounded Semaglutide or $499 for the plan that includes Compounded Tirzepatide, if approved.

You will receive a full refund.

Live Update – Approved orders that have an 'Available (No Shipping Delays)' status on the interactive map will ship within 5-7 business days. You will receive an email with the tracking number once available.

We're actively monitoring shipping for the remaining states and will update the interactive map located on our homepage with the latest information as soon as it becomes available. Refer to our real-time map in our homepage for current updates.

If the patient wishes to cancel and the provider-led health review is completed and a prescription has been written, Brello may refund the total amount paid, less a $50 professional fee.

This will only apply if the patient sends a written notice via email to info@brellohealth.com within 24 hours from the time the provider-led health review was completed.

Once a delivery confirmation is recorded by the carrier, the fulfillment of the order is considered complete. Please note that we are unable to reship medications for orders that have been marked as delivered by the carrier.

If a patient reports non-receipt of a medication despite the delivery confirmation, the patient will be required to pay for a new order but can file a claim directly with the courier for any lost or stolen packages.